
My colleague Brian Solis and I recently pulled together data from four years of surveying digital strategists. We published the findings in a report The State of Social Business 2013 and also made available the data in an easy-to-use PowerPoint deck. Both are free for you to download and use, Overall,…

Bright Pattern, the only provider of next-generation cloud contact center solutions, announced today that it has formed a strategic partnership with TEO Technologies, a leading North American provider of unified communications services. As part of the agreement, TEO becomes a strategic partner, marketing and providing consultation and implementation services for…

MOUNTAIN VIEW, CA, Nov 12, 2013 (Marketwired via COMTEX) –Intermedia, the world’s largest one-stop shop for cloud IT servicesand business applications, announced today that Gartner, Inc., hasnamed it in the ‘Visionaries’ quadrant in the Magic Quadrant forUnified Communications as a Service, North America (publishedNovember 5, 2013). As a visionary, Intermedia’s Office in the Cloud(TM)…

AJR2’s new training center on Bannergatta Main Road is Bangalore’s fastest growing technology school, providing top-of-the-line software education and training. AJR2’s strong teaching methods coupled with a perfect blend of people, processes & technology, effectively helps organizations build up internal competence in their workforces. Trainees can expect individualized attention from…

Cloud services provider Alteva (NYSEMKT:ALTV) reported that unified communications (UC) revenues jumped 12 percent year-over-year to $4 million, contributing 54 percent of the company’s total revenues. Overall company revenues were $7.5 million, up 7 percent from $7.1 million in Q3 2012. Likewise, gross profit increased by 21 percent to $4.4 million in Alteva said that the improvement in…

Wall-raising for the largely anticipated location of The Alamo by Lotus Gunworks, 2390 Vanderbilt Beach Road Naples, 25,000 square foot facility, which will be the largest of its kind in Southwest Florida, with a world-class 25 lane shooting range including: Indoor, air-conditioned shooting range with a state-of-the-art air filtration system that recirculates 100% 6,000 Range,…

As I look to examine what we’ve learned about enterprise social media over the last few years, I’ll be hosting some guest posts about those who have been working hands-on in the space and examine what they’ve learned. Please reach me via the ZDNet contact form if you have a…

Microsoft has introduced Office 365 Message Encryption, a new version of Exchange Hosted Encryption (EHE) to simplify encryption of email on multiple platforms. Office 365 Messaging Encryption allows users to send encrypted messages to recipients at other companies and supports email applications such as Outlook.com, Yahoo, Gmail, Exchange Server, Lotus Notes,…

Muhammad Yunus discusses the challenges of social businesses during the fifth Global Social Business Summit in Kuala Lumpur, Malaysia. (JG Photo/Abdul Qowi Bastian) Kuala Lumpur. The 73-year-old Muhammad Yunus stopped occasionally on his way to the conference room to get his pictures taken by his admirers. He was selected…

It’s a 24/7 year-round business world today. Really, was it ever not that way? Now, though, in the digitized world, organizations that use social business tools effectively thrive, according to Luis Suarez, lead social business enabler in the Global CIO Office at IBM. CMSWire.com talked to Suarez for the second of…