<p>Bright Pattern, the only provider of next-generation cloud contact center solutions, announced today that it has formed a strategic partnership with TEO Technologies, a leading North American provider of unified communications services.</p><p>As part of the agreement, TEO becomes a strategic partner, marketing and providing consultation and implementation services for Bright Pattern's ServicePattern cloud contact center suite in North America. Likewise, Bright Pattern is investing in sales and marketing efforts to increase TEO's presence among existing contact center customers.</p><p>The two companies have developed a joint business plan and offer software solutions and services that help corporate, government and other enterprises leverage the best technology to respond to evolving telecommunications and customer experience management needs.</p><p>"We see Bright Pattern as a driving force in the contact center arena, fostering the development of multiple cloud-based applications. Our partnership provides TEO with an early mover advantage and will create multiple opportunities to jointly deliver cloud-based communications solutions," said Thomas Beck, director of marketing and business development at TEO. "We're very excited about the prospects for this partnership and already looking forward to closing some significant opportunities in the first half of 2014."</p><p><a href="http://www.prweb.com/releases/2013/12/prweb11381556.htm">Keep reading...</a></p>