
Mobile workers whose organizations subscribe to Microsoft Corp.’s cloud-based Office 365 service can now access some of the messaging applications through Research In Motion’s BlackBerry smart phones. RIM said Monday that BlackBerry Business Cloud Services for Office 365 is now in production after a four-month test. BCS synchronizes BlackBerry handsets It…

IBM is moving its LotusLive hosting service for Notes onto its SmartCloud infrastructure and calling it SmartCloud for Social Business, the company announced at last week’s Lotusphere. The company also unveiled several new software and services that will be sold under the SC4SB umbrella, including new releases of its flagship…

The growing popularity and implementation of web conferencing services has changed business-to-business interactions. Particularly, the GOOD OLD days of small meeting rooms, auditoriums, large conference facilities and business travel have passed. Web conferencing has made it easy. If you want face-to-face interaction with your client or an employee who is…

Together, customer contact expert and managed service provider meet growing demand for UC capability. Aspect, a leading provider of customer contact and Microsoft platform solutions, has announced that as the adoption of unified communications and collaboration (UC&C) technology gains momentum, Aspect and ICT life cycle services provider 2e2, have announced…

No, I am not offering a course in social business, I am taking one with a little help from my friends. if you want to know which of my friends contributed to my new-found knowledge, my Social Business shared circle on Google+ is here. I owe a debt of gratitude…

"Social" was the buzzword at the 19th annual IBM Lotusphere conference in Florida. Sim Ahmed reportsAt the IBM’s Lotusphere conference in Florida last month, Big Blue made several announcements on the future of its enterprise collaboration software. The theme was social business, and it was evident from the number of…

Instant Technologies, specialists in developing innovative, enterprise-class compliance and archiving solutions for Microsoft Office Communications Server and IBM Lotus Sametime, today released Instant Archive Viewer V4. Instant Archive Viewer is the leading archiving and compliance, search, and discovery solution for Microsoft OCS and Lync 2010. Instant Archive Viewer helps organizations Instant…

Unified communications systems enable businesses to adopt new and more efficient ways of working, an industry insider has commented. Speaking ahead of London’s Unified Communications Expo in March, event organiser Hugh Keeble said that by investing in UC systems, businesses can take advantage of synergised communications systems that boost efficiency….

Together, customer contact expert and managed service provider meet growing demand for UC capability. Aspect, a leading provider of customer contact and Microsoft platform solutions, has announced that as the adoption of unified communications and collaboration (UC&C) technology gains momentum, Aspect and ICT life cycle services provider 2e2, have announced…

BOTHELL, Wash., — Vertafore (http://www.vertafore.com), the leading provider of software and information to the insurance industry, today announced the general availability of its WorkSmart Engage solution, the first and only insurance-specificcloud-based collaboration tool. WorkSmart Engage provides independent insurance agencies with secured workspaces to share and collaborate on client and policy…