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Concept Searching and Stonebridge Webinar on Intelligent Compliance to …
Concept Searching , a global leader in semantic metadata generation, auto-classification, and taxonomy management software and developer of the Smart Content Framework, is pleased to announce the second webinar in a series hosted jointly with Stonebridge, entitled "Intelligent Compliance to Optimize Energy Sector Enterprise Content Management", taking place on August This…
How to set up a call centre from scratch
Looking to set up a contact centre from scratch? a" Here is a quick checklist of things to consider.People Agents: the most important element of a contact centre! Agentsa health and safety is paramount. Ensure they have an ergonomic workstation to minimise work-related muscle strain and health issues: a…
NetCarrier Telecom Transforms Business Communications with Enhanced …
LANDSDALE, Pa., July 23, 2013 /PRNewswire/ NetCarrier Inc, a suburban Philadelphia company specializing in voice and data communications, expands its national nCloud PBX offering by delivering Unified Communications to the SMB Marketplace. NetCarrier Director and nCloud Vice President of Sales Bruce Wirt explains, "The SMB market is lacking a true Unified Communications…
Thomson Reuters Elektron: Connects, simplifies and performs
Responding to the need for sophisticated trading strategies and risk management solutions in local and international markets
Research and Markets: Collaboration Case Study: DSB
Research and Markets (http://www.researchandmarkets.com/research/g5n4ns/collaboration) has announced the addition of the "Collaboration Case Study: DSB" report to their offering. This report examines Danish rail operator DSB’s use of social gamification technologies from Echo.it to help motivate employees and change the company culture to…
Share knowledge through conversation, don’t control it: REA Group’s Nigel Dalton
CIOs must invest in technologies and behaviours that capture, share and encourage conversation if they’re to address the modern knowledge management issues experienced in their organisations, the CIO of REA Group claims. Speaking at the CIO Summit in Sydney today, Nigel Dalton told attendees that the explosion of digital data…
Content management should have always been about the users
I watched a video today on the totally excellent CMS Myth Blog in which a CMS pro stated that the secret to a successful content management implementation is empathy. My interpretation of that is we have to think about the people who are using these systems instead of looking at…
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Polycom launches enhanced Choice Partner Programme
Open, standards-based unified communications and collaboration (UC&C) provider, Polycom, has announced an enhanced Choice Partner Programme for solution advisers and distribution partners in Australia and New Zealand (A/NZ). The company said, in a statement, that the enhanced program reaffirmed its commitment to strengthening these key relationships, and…