<p>This is part two of a series on business collaboration software systems. Part one discussescompanies'use of collaboration tools for customer support and production innovation.</p><p>LaurenHorwitz</p><p>Some companies are too hesitant about collaboration software to bother with it. The investmentin time and human resources is too daunting. But even those who have made the leap agree that thereare certain rules to live by.</p><p>Collaborationsoftware tools enable people to work together even when they are located remotely from oneanother, often through community forums or through applications that mimic Facebook or othersocial-media-based apps, with commenting, the ability to attach documents and more.</p><p><a href="http://searchcontentmanagement.techtarget.com/tip/Getting-the-most-out-of-business-collaboration-software-Rules-to-live-by">Keep reading...</a></p>