<p>Over the last decade, as digital technologies have matured, organizations are confronting a dizzying array of opportunities and challenges. But at the heart of every IT initiative lies a simple fact: the ability to operate an enterprise successfully depends a great deal on how effectively workers communicate and collaborate.</p><p>Navigating this frontier is no simple task. A spate of communication and collaboration tools IP telephony, mobility, messaging, video conferencing, telepresence, social collaboration and more have already changed the face of the enterprise. They've altered the way workers interact and forged new models for connecting people and work anywhere, anytime, and with any type of mobile device in hand.</p><p>But now, as a result of ubiquitous Internet availability, cloud computing and deeper integration of these tools and technologies, the concept of collaboration is further evolving even entering a new age. New apps, cloud capabilities and social collaboration software have organizations looking to build a total collaboration experience.</p><p>Yet, in the quest for greater connectedness, the enterprise faces a number of formidable challenges. These include how to best design an infrastructure, how to weave systems together seamlessly and how to match products with business processes and workflows.Why Collaboration Matters</p><p><a href="http://www.biztechmagazine.com/article/2013/12/businesses-embrace-total-collaboration-model">Keep reading...</a></p>