<p>The term unified communication (UC) is a popular subject that has been floating around the workplace for some time.but is it really an essential component for businesses today? Do employees, or businesses for that matter, really understand the pros and cons?</p><p>The problem with the current workforce is that it is dependent but scattered: 78 per cent of workers are part of global teams that can be scattered across the world.</p><p>Being part of the global workforce isn't in itself a hindrance: technology allows communication. It is estimated that the average worker carries 2.9 devices, increasing their accessibility. While having multiple devices from email, to mobile phones, to desk phones, to videoconference and beyond should make getting in touch with someone easier, it can actually hinder the process.</p><p>A simple example is this: calling someone on their office phone could see you leaving a message at reception, to be emailed to their inbox with the request to call you back. Ultimately, the excess in opportunity to contact someone wastes time and resources.</p><p><a href="http://www.computerworld.co.nz/article/527805/unified_communications_leading_cloud_revolution/">Keep reading...</a></p><p>Read also:</p><p><a href="http://www.fiercemobileit.com/story/mobility-changing-way-enterprises-deploy-use-unified-communications/2013-09-29">Mobility changing the way enterprises deploy, use unified communications</a> (FierceMobileIT)</p><p>Explore: <a href="http://news.google.com/news/more?ncl=dmkDmhACl_duBOMp6PPa6BdPnT2YM&ned=us">2 additional articles.</a></p>