<p>Based in the north of England, LancasterUniversity is a well-known and respected university with a strong research heritage and alumniranging from the managing director of Waitrose to TV presenter James May.</p><p>With 18,500 people on campus, made up from students, staff and researchers, the need tocommunicate is high on the university's list of priorities but its ageing legacy infrastructurewas not up to the job.</p><p>"Like many organisations, we first did telephony onsite in the early 1980s and were stillrunning the same platform," says Ian Anderson, networking group leader at Lancaster University. "Aswith those other organisations in this position, the kit was getting older, it was harder tosupport and didn't support flexible working.</p><p>"Fast-forward to 2011 and 2012, not only were we looking at the potential end of life for thesystem we had, but we also saw the opportunity for a step change. If you're going to spendsix-figure sums, you don't want to just replace desk phones with a new handset and a biggerscreen."</p><p><a href="http://www.computerweekly.com/news/2240204575/Lancaster-University-revamps-unified-communications">Keep reading...</a></p>