<p>Enterprise Hive has announced a new release of HiveSocial,the company's innovative social business software community platform. This release is the fourth generation of HiveSocial and combines a spectacular user interface with more than 20 great new features that create an inviting and rewarding experience for customers, employees and partners.</p><p>With the addition of numerous new features such as activity streams, real-time chat, improved notifications, embedded engagement mechanics and a gamification platform, Release 4.0 of HiveSocial is the only social software community platform on the market that puts the power of understanding customer behavior into the hands of an organization.</p><p>"Having gamification components that are embedded or 'out of the box' rather than having to integrate them with a specific application means the data from badging, tagging, ranking can be analyzed directly in the context of the application," says Vanessa Thompson, Research Manager, Enterprise Social Networks and Collaborative Technologies at IDC. "This also means that a company doesn't need to do the data aggregation themselves in order to get insight into customer behavior."</p><p>Every user page has been completely redesigned to make it easier for community members to find information to do their jobs, quickly connect for peer-to-peer support, and place the voice of the customer at the fingertips of product management and marketing. The new user interface gives users a great experience with the look and feel similar to that of Facebook, LinkedIn and Twitter.</p><p><a href="http://www.prweb.com/releases/2013/8/prweb11075126.htm">Keep reading...</a></p>