<p>Collaboration and communication are at the center of today's enterprise, but unlocking maximum results requires more than simply deploying the right tech tools.</p><p>By Samuel Greengard</p><p>As the digital age unfolds, it's increasingly clear that communication and collaboration are at the center of organizational success. The ability of employees, business partners and customers to interact across technologies and channels increasingly determines whether an enterprise flourishes or flounders.</p><p>"The dynamics of business are undergoing significant change," observes David Nichols, IT Transformation Leader for the Americas at consulting firm Ernst &amp; Young.</p><p><a href="http://www.baselinemag.com/messaging-and-collaboration/collaboration-and-communication-revamp-how-we-work/">Keep reading...</a></p>