<p>Dimension Data research shows the need to survey and profile employees is vital to ROI success</p><p>JOHANNESBURG, April 8, 2013 /CNW/ - IT decision-makers in large organisations are predicted to spend US$ 53 million on services to support unified communications and collaboration (UCC) over the next two years, as uptake in UCC as a strategic business opportunity increases. However, this spend could be at risk without user adoption. That's according to new research released today by global ICT solutions and services provider Dimension Data.</p><p>(Logo: http://photos.prnewswire.com/prnh/20120402/NE80686LOGO )</p><p>Recently, Dimension Data commissioned research firm Ovum to conduct a global UCC survey across the Americas, Australia, Asia, Europe, and South Africa. Over 1 320 enterprise ICT decision-makers and 1 390 employees in a broad spectrum of industry verticals in 18 countries were interviewed.</p><p><a href="http://www.newswire.ca/en/story/1142413/spend-on-unified-communications-and-collaboration-technologies-at-risk-without-employee-adoption">Keep reading...</a></p><p>Read also:</p><p><a href="http://www.itwire.com/business-it-news/technology/59385-enterprise-unified-communications-projects-not-recognising-employee-requirements">Enterprise unified communications projects not recognising employee ...</a> (iTWire)</p><p><a href="http://www.eweek.com/small-business/unified-communications-byod-a-growing-interest-for-businesses/">Unified Communications, BYOD a Growing Interest for Businesses</a> (eWeek)</p><p>Explore: <a href="http://news.google.com/news/more?ncl=dciaS9ce8m-O8DMdI8QJTUPzyOeBM&ned=us">3 additional articles.</a></p>