<p>The biggest benefit of unified communications is the flexibility and productivity enhancements that are gained from location-independent working, says Mitel's Andy Bull.</p><p>Unified communications awareness has significantly increased in the business environment and is set to increase even more in the near future.</p><p>So says Andy Bull, director of Mitel, commenting on the results of the ITWeb/Mitel Unified Communications Survey, which ran online for 14 days in February and attracted 104 respondents.</p><p>The term 'unified communications' covers many different communication areas, including instant messaging, presence awareness, conferencing, collaboration and mobility.</p><p><a href="http://www.itweb.co.za/index.php?option=com_content&view=article&id=62763:Unified-communications-supports-mobile-working&catid=69">Keep reading...</a></p>