<p>December 24, 2012, 12:54 PM Salesforce.com's next product update will feature scores of new capabilities for its core CRM (customer relationship management) application as well as the Chatter messaging and collaboration service.</p><p>A sandbox preview for the Spring '13 update is scheduled for Jan. 11, according to a set of release notes posted on Salesforce.com website.</p><p>The update will feature a large number of enhancements to Chatter, Salesforce.com's social collaboration and messaging service, covering areas such as search, content previewing and general usability.</p><p>"The improvements to Chatter are much needed," said analyst Ray Wang, CEO of Constellation Research. "The toughest challenge with products like Chatter and other enterprise social networks is avoiding the social feed deluge. It's like being buried by email."</p><p><a href="http://www.itworld.com/software/330447/upcoming-salesforcecom-release-focuses-chatter-analytics-touch">Keep reading...</a></p>