<p>General Services Administration officials have not properly assessed the headway they've made in transitioning GSA from Lotus Notes to the cloud, according to a new report.</p><p>Either the performance measures used to track the progress towards each of the project's goals are unclear, the GSA inspector general reported Sept. 28, or the project simply lacks real targets. And if targets were set, officials did not adjust them to reflect the current environment.</p><p>For example, the IG found that GSA's Office of Chief Information Officer did not update the cost analysis to reflect its efforts to decrease in-house maintenance burdens by reducing email support staff. And while the CIO projected the transition would save $15 million over five years, officials did not update the support-cost analysis with either their estimates of future benefits or their cost comparisons.</p><p>Read the IG report</p><p><a href="http://fcw.com/articles/2012/10/01/gsa-cloud-transition.aspx">Keep reading...</a></p><p>Read also:</p><p><a href="http://www.federaltimes.com/article/20121001/IT03/310010007/GSA-can-8217-t-verify-cloud-email-savings-IG-says?odyssey=tab%7Ctopnews%7Ctext%7CFRONTPAGE">GSA can't verify cloud email savings, IG says</a> (Federal Times)</p><p><a href="http://www.nextgov.com/cloud-computing/2012/10/gsa-not-properly-tracking-its-cloud-transition-report-finds/58485/">GSA not properly tracking its cloud transition, report finds</a> (Nextgov)</p><p>Explore: <a href="http://news.google.com/news/more?ncl=dzdDy4XpjBEdBlMMgKYlpVmfnFBAM&ned=us">3 additional articles.</a></p>