<A target="_blank" href="https://greenhouse.lotus.com/blogs/lotustechinfo/entry/latest_white_paper_from_everyone_writes_troubleshooting_ibm_lotus_sametime_and_ibm_lotus_quickr_integration_issues?lang=en&utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+LotusTechInfo+%28Lotus+Technical+Information+and+Education+Community+Blog%29">This article offers step-by-step instructions to troubleshooting issues with Sametime and Quickr</A>. The whitepaper is available as a PDF download.