Eleven percent of CIOs plan to <A HREF="http://blogs.zdnet.com/BTL/?p=9877&tag=nl.e539">add IT workers in the fourth quarter,</A> 3 percent plan cuts and help desk and technical support are the hot categories as customer and user support trumps projects focused on growth.

Those are a few of the notable takeaways in an IT hiring and skills report from Robert Half Technology, a technology staffing firm.