Over the next five years, business will become so deeply embodied in technology--and technology so embedded in the business--that it will <A HREF="http://www.eweek.com/article2/0,1895,2131660,00.asp?kc=EWKNLEDP051707A">change the way IT is managed by an organization.</A> This was the message delivered by Forrester Research analysts to attendees at the consultancy's annual IT Forum in Nashville, Tenn.

This shift stands to have a profound effect on IT departments, one that will be felt internally from the chief technology officer level to the help desk specialist, and externally in the way that the CIO relates to the CEO.