Leading up to Sapphire, its big annual user conference in Atlanta next month, SAP announced the April availability of <A HREF="http://www.eweek.com/article2/0,1895,2105463,00.asp?kc=EWNAVEMNL032007EOAD">more than a dozen standards</A> designed to help both IT and business process experts wrangle the practice of designing and executing business processes.

At the same time, the company announced a new preconfigured support package to help companies navigate complex IT upgrades and system consolidations.

Both offerings are available as part of SAP's Solution Manager application management suite that acts as a collaboration hub of sorts, providing functional support to users through role-specific work centers where workflows, Web-based inboxes and launch pads are bundled.