A poster on Ask Slashdot requested advice on how to reduce or turn down requests for technical support requests, especially from users who aren't necessarily clients. The resulting responses--421 and counting--responses ranged from predictably snarky, to some practical recommendations that could be enlisted by any IT professional overwhelmed by a client's demands. The most common piece of advice from those who answered the request was that an IT professional should <A HREF="http://www.eweek.com/article2/0,1895,1959760,00.asp?kc=ewnws051006dtx1k0000599">never, ever work for free.</A>