Queensland parliamentary service seeks telecom review

The Queensland parliamentary service wants to upgrade telephone infrastructure and move to IP-based unified communications, according to a tender published this month. The parliamentary service, which provides advisory, information and support services to Parliament, said there is an "urgent need to replace ageing telephone infrastructure located in electorate offices across…

Posted on: February 4, 2013 8:00 am

Enterprise social collaboration hinges on integration in 2013

There are countless examples of organizations that adopted social collaboration platforms lastyear because they wanted to "go social." Many of those efforts failed because enterprise socialcollaboration platforms need to provide better context and information. In many cases, employees ignored platforms such as Yammer and Jive because theydidn’t fit into the…

Posted on: February 4, 2013 8:00 am

Telappliant launches ‘VoIPOffice™ Communicator’ a unified communications …

Telappliant, the leading Internet telephony provider for UK based small to medium sized enterprises (SMEs), today announced the release of VoIPOffice Communicator, a free desktop application that turns a PC or Mac into a powerful unified communications tool. VoIPOffice Communicator provides users of Telappliant’s VoIPOffice hosted telephony service with a…

Posted on: February 4, 2013 8:00 am

M-Files Rapid Growth in 2012 Fueled by Unique Enterprise Content …

M-Files Inc., the developer of M-Files metadata-powered cloud, on-premise, and hybrid enterprise content management (ECM) solutions, today announced 2012 revenue and user growth figures that showcase the rapid adoption of its solutions for improving how companies manage, secure and share information. For the 6th consecutive year, the company has sustained M-Files…

Posted on: February 3, 2013 6:00 pm

Transfer Notes Contacts to Excel with Newly Added Sophisticated Algorithms

Saturday, 02 February 2013 About Author: Notes to Excel is from powerful applications devised by experts of the organization and this software is added with new sophisticated algorithms to Import Lotus Notes Contacts to Excel.Gothenburg, Sweden, 2 Feb, 2013 This news is issued in international market to announce that Lotus Whatever the reason…

Posted on: February 3, 2013 6:00 pm

Academics: There’s a difference between social business and social media

Orlando: Social business has been frequently described as a game changer for industries such as retail and finance, but it’s starting to play a role in academia too. Speaking during a panel discussion at IBM Connect 2013 on Tuesday afternoon, a trio of social-media experts from universities in the United One…

Posted on: February 3, 2013 1:00 pm

Customer Mobility Isn’t A Single “Channel!”

It’s bad enough that "unified communications" (UC) is still a confusing term for many people, but I am now seeing "multi-channel" customer service also adding to the confusion by some industry analysts describing "mobility" as a "channel" or ignoring "cloud" services as a practical means of implementing customer interactions. Another…

Posted on: February 3, 2013 8:00 am

IBM to beef up content management, analytics in Connections enterprise social …

IDG News Service (Miami Bureau) IBM will launch before midyear several new and improved collaboration and communication products, including a new suite for human resources tasks and a major upgrade of its Connections enterprise social networking product. The company, which will unveil the products at its Connect 2013 conference in The…

Posted on: February 3, 2013 8:00 am

FVC to promote Unified Communications at upcoming IDC CIO Summit

FVC will be using the platform to network and establish contact with key customers in the enterprise sector. Dharmendra Parmar, GM for Marketing at FVC, said, "This is the first time we are participating at the IDC Summit and are hoping to share our successful solutions with some of the…

Posted on: February 3, 2013 8:00 am

Foxit brings enhanced PDF security to enterprise

This week, Foxit introduced the latest product in its Foxit PDF Security Suite, the Foxit RMS PDF Protection Tool. The tool was designed for IT pros working in a Microsoft (NASDAQ: MSFT) information rights management shop. While IRM has never really caught on in a big way, some companies use…

Posted on: February 2, 2013 6:00 pm