Sponsored post: ShoreTel spins up unified communications for a mobile …

The explosion in the use of mobile devices and the onset of the bring-your-own-device (BYOD) trend is having a transformative impact on the workplace as businesses rush to accommodate employees who want to work in new ways. With a series of releases, ShoreTel in recent months has created solutions to…

Posted on: September 18, 2013 1:00 pm

Gartner MQ For Workplace Social Software: IBM, Jive, Microsoft, Salesforce …

Buyers are finding it increasingly difficult to distinguish one vendor’s products from the products of other vendors in the social software market. According to Gartner’s latest magic quadrant for social software, competition between vendors is no longer about product functionality, but about the vendors themselves. Researched and developed by Nikos…

Posted on: September 18, 2013 8:00 am

Byrd’s Eye View Unified Communications

For several years, Independents have faced a number of challenges that have created material barriers to growth. Factors such as wireless substitution, a challenging economic climate, and inter-carrier compensation/USF reform have conspired to constrain the ability for the independent community to maintain top and bottom line revenues much less grow…

Posted on: September 18, 2013 8:00 am

QOTD: Mitchell Kapor

Mitchell Kapor was the founder of Lotus Software. He was also the first Chairman of the Mozilla Foundation, the non-profit organisation that runs the web browser Mozilla Firefox. His analogy above talks about the fact that you are bombarded with page upon page of information in every corner of the…

Posted on: September 18, 2013 8:00 am

Los Angeles Dodgers deploys ShoreTel unified communications

Unified communications provider, ShoreTel has announced the Los Angeles Dodgers have selected ShoreTel to improve communications for front office and contact centre operations. The Dodger Stadium recently completed a series of enhancements, including replacing its phone system with one that is more flexible, easier to manage and user friendly. In…

Posted on: September 18, 2013 8:00 am

Business Education Embracing Social Benefit

Can a corporate giant also be a social entrepreneur? Nadia Boyce explores how education is putting the business back into the social and the social back into the business. Traditional notions of corporate social responsibility are recessing to make way for new philosophies of corporate engagement like shared value creation….

Posted on: September 18, 2013 8:00 am

Oracle Social Business Report: Success Comes Back to Measurable ROI

Does your organization get support from the top for social business initiatives or not? When we caught up with Heidi Ambler, director of IBM Social business, earlier this month, she said that oftentimes an organization’s culture holds back social business initiatives. Is your C-Suite truly invested in and supportive of…

Posted on: September 17, 2013 6:00 pm

Los Angeles Dodges deploys ShoreTel unified communications

Unified communications provider, ShoreTel has announced the Los Angeles Dodgers have selected ShoreTel to improve communications for front office and contact centre operations. The Dodger Stadium recently completed a series of enhancements, including replacing its phone system with one that is more flexible, easier to manage and user friendly. In…

Posted on: September 17, 2013 6:00 pm

InvisibleCRM Announces Participation in 2013 Oracle OpenWorld

SAN FRANCISCO, Sep 17, 2013 (BUSINESS WIRE) –InvisibleCRM, the original developer of technology which powers Oracle CRM Desktop, announced today it will be attending Oracle OpenWorld 2013 San Francisco September 22-26 and delivering product demonstrations of CRM Desktop integration solutions at Booth #3837, Moscone West. The product demonstrations will give Oracle CRM Desktop for…

Posted on: September 17, 2013 6:00 pm

BlackBerry upgrades its unified communications

Waterloo, Ont.-based mobility vendor BlackBerry announced that its unified communications and collaboration portfolio with BlackBerry Enterprise IM v3.1 has been upgraded. The Enterprise IM mobilizes desktop IM solutions to optimize communication and collaboration with secure and real-time messaging locally or worldwide. This update to Enterprise IM, enables users and…

Posted on: September 17, 2013 6:00 pm