<p>Salesforce.com's upcoming Summer '13 release of its cloud-based CRM (customer relationship management) software will feature a slew of enhancements to the Chatter social collaboration tool as well as many improvements that are the result of customer suggestions, according to a set of official release notes.</p><p>The major new Chatter feature set for release is Communities, which Salesforce.com recently announced. Communities allows customers to create websites where they can communicate with partners and customers.</p><p>Other Chatter updates set for Summer '13 include the general availability of Topics, which is supposed to help users keep their information feeds organized as well as give them a way to find people with similar interests.</p><p>Salesforce.com is also set to roll out improvements to Chatter's API (application programming interface), Chatter-based email and searching within Chatter feeds.</p><p><a href="http://www.pcadvisor.co.uk/news/small-business/3445395/salesforce-summer-13-release-to-focus-on-chatter-customer-ideas/">Keep reading...</a></p>