<p>McDonald's South Africa has implemented IBM's social business software, converging social, mobile and cloud facilitating for its expansion into new markets and enabling its employees to better communicate and collaborate.</p><p>McDonald's is working with IBM and its partner, Knowledge Dimension, to reach its almost 200 restaurants and 8,000 employees in the market. McDonald's will begin transforming into a social enterprise to help geographically dispersed employees communicate more effectively.</p><p>McDonald's entered the South African market in November 1995, initially opening 30 restaurants in 23 months. The company has since trained and employed almost 8,000 South Africans at various levels, including franchisees, restaurant managers and crew.</p><p>"With our intended aggressive expansion plans growing by approximately 25 restaurants a year improved communications is undoubtedly a business imperative," said Greg Solomon, managing director for McDonald's South Africa. "Equipping our employees with a social network to improve communication is critical in helping us fulfill our brand promise to customers for quality, service, cleanliness and value."</p><p><a href="http://www.qsrweb.com/article/207635/McDonald-s-South-Africa-deploys-IBM-social-business-software">Keep reading...</a></p><p>Read also:</p><p><a href="http://finchannel.com/Main_News/Business/123101_IBM_Helps_McDonald%E2%80%99s_Serve_Up_Social_Collaboration_To_Transform_Workforce/">IBM Helps McDonald&#039;s Serve Up Social Collaboration To Transform Workforce</a> (The FINANCIAL)</p><p><a href="http://www.itweb.co.za/index.php?option=com_content&view=article&id=61501:McDonald-s-rethinks-internal-communication&catid=69">McDonald&#039;s rethinks internal communication</a> (ITWeb)</p><p><a href="http://www.crazyjoys.com/mcdonalds-corporation-nysemcd-uses-international-business-machines-corp-nyseibm-social-software,20134143">McDonald&#039;s Corporation (NYSE:MCD)&#039;s Uses International Business Machines ...</a> (Crazy Joys)</p><p>Explore: <a href="http://news.google.com/news/more?ncl=dTeAoStd6jPM-oM-8JqYi_7Ggmk0M&ned=us">12 additional articles.</a></p>