With the digital revolution and various social media platforms, data equals intelligence and intelligence is wisdom. Social business intelligence is all about wisdomthe wisdom to listen, interpret and act authentically, tapping into the wants and needs of the billion-plus consumers who openly express their opinions online. In traditional research, companies...

<A HREF="http://www.forbes.com/sites/gyro/2012/05/22/social-business-intelligence-wisdom-from-the-outside-in/">Read More</A>