<A target="_blank" href="http://www.elsua.net/2009/09/04/the-man-who-should-have-used-lotus-connections-on-the-misuse-of-email/">Luis Suarez says we misuse e-mail</A>, frequently. To bolster his argument he includes links to several articles, graphics, and videos. He's embedded a 3-minute video, "The Man Who Should Have Used Lotus Connections", as the final argument.