Red Hat, in collaboration with IBM, opened <A HREF="http://www.infoworld.com/article/07/02/20/HNredhatserbia_1.html">a support and research facility in Vrsac, Serbia,</A> to serve customers in South Eastern Europe. The center will be managed by VDEL, an IT services distribution company, and will provide support, development and educational services to Red Hat customers, partners and developers in the region. IBM will offer the center access to its technologies and knowledge base so that in the future the center can also support IBM's open source products. The companies will use the center to promote their security offerings since they have both earned security certificates for Common Criteria 4+, an international set of guidelines that companies can use to evaluate IT security.