Over the last five years, there haven't been any great technological breakthroughs on the order of the personal computer or the Internet. Yet organizations around the country continue to embrace new technologies, such as Web services, digital supply chains, open systems, wireless communications, and self-service and collaborative technologies. And the net result is that <A HREF="http://www.baselinemag.com/article2/0,1540,2021995,00.asp?kc=BLCIOEMLP100306CMS3">technology is having as much of an impact,</A> if not more so, on how business operates than at any other time. In this, Baseline's fifth anniversary issue, they take a look back over the last five or so years and examine 10 major industries to see how leading companies in each of those sectors used information technology to boost not only themselves, but the entire market in which they do business.