<p>Red Box Recorders is a global provider of voice and data recording solutions that solve technical and complex business challenges in the most simple and effective way possible. They have unrivalled expertise in meeting the precise business and operational needs of companies and organizations within the contact centre, financial services, healthcare, government and emergency services sectors.</p><p>To help you position call recording, Red Box Recorders have written this white paper as a sales tool, titled "The Smart Approach to Multimedia Recording for Unified Communications." It's perfect for clinching that unified communications sale to contact centres.</p><p>Effective solutions can help businesses manage traditional telephony, IP voice, messaging, email, conferencing and other communications technologies, across multiple channels from the desktop to the smartphone. At the very least, a smart UC solution can help:Meet compliance demandsResolve disputesDrive greater efficiency</p><p>Because of this, small and medium-sized businesses (SMBs) are increasingly eager to reap the same benefits of a single solution for managing all customer communications. However, it can be challenging to implement. SMBs have smaller budgets, fewer resources and sometimes a lack of understanding of how such a strategy can be introduced with an acceptable return on investment. Their concerns include ease of use, pricing, functionality and ease of integration with other systems. This paper examines these challenges and offers advice on how to choose a solution that works for their business.</p><p><a href="http://www.telecomreseller.com/2013/12/12/red-box-recorders-explores-the-smart-way-to-sell-unified-communications/">Keep reading...</a></p><p>Read also:</p><p><a href="http://www.callcentreclinic.com/news/technology/pro-data-signs-international-deal-with-red-box-recorders-49228.htm">Pro-Data signs international deal with Red Box Recorders</a> (Call Centre Clinic News (press release))</p><p>Explore: <a href="http://news.google.com/news/more?ncl=dPUyZnoL14qnEDMf7_QPbj9a7Z8SM&ned=us">2 additional articles.</a></p>